From tourist hot spots to off the beaten track destinations, SMR charter services can get you there and fulfil your Japan travel dreams
Based in Nagano and operating all year round, we are a fully-accredited charter operator with the expertise to ensure your journey is safe, comfortable and convenient. With vehicles suitable for single travelers, couples and families to groups of up to 45 people, we have you covered for pickup and drop-off anywhere in the Nagano region including to and from its most popular ski resorts, other popular destinations including the monkey park and more distant points including Nagoya, Tokyo and its airports.
Comfortable and convenient transfer.
With vehicles suitable for all kind of trips
Airport Charter service
We offer pick up and drop off services to and from all the main airports in Japan! Make your Japan trip smooth and convenient as soon as you land by choosing our Charter service!
Travel between ski resorts
Carrying your own suitcases, skis and snowboards? Our modern coaches are spacious and offer great storage for your Winter sports equipment and luggage!
Sightsee while Traveling
Make the most of your travel time from A to B with our ‘Hop On, Hop Off’ service. Have a request to stop off somewhere, no problem! Just ask and we will plan the rest!
Private Vehicle for the group!
No matter your party size, our partnership with local bus companies means we have access to a fleet of vehicles that can accommodate small groups to big groups!
Service Area
Coverage area
All charter routes must either start OR finish service within our coverage area, which is highlighted in gray.
I.E. Osaka - Tokyo: NG
Osaka - Nagano: OK
Discover the Cost of Your Journey Below
Snow Monkey Resorts Tours
operated by Machinovate Japan Ltd
Based in Nagano and operating all year round, our group, private and special event tours are designed to introduce our home region of Central Japan to an international audience in a fun and engaging way. Our experienced guides live locally and are knowledgeable about Japan’s culture, history, daily life and of course its natural wonders including the monkeys, mountains and snow of Nagano.
| Telephone: | +81 26 219 6272 |
|---|---|
| Opening hours: | 9:00 – 18:00 |
| Address: | 2159 Kurita, Nagano City, Nagano 380-0921, Japan |
FAQs
- Does your driver speak English?
- Your driver doesn’t necessarily speak English. Their English may be limited however our remote support staff are of international background and can assist you if necessary.
- Can the buses be equipped with children's seats?
- Yes. All vehicles can be equipped with child seats upon your request (without additional charge). If you wish to use a child seat, please make sure you request one on the reservation form.
- What is the payment procedure?
- We will send you an electronic invoice to your email address. Once you have received the invoice, please click on the inserted link and complete payment via either credit card or PayPal. Once we have received payment we send you a final confirmation and contract voucher.
- If I have an emergency, who should I contact?
- Please send an email to snowmonkeyresorts@machinovate.com or call our office on +81-26-219-6256. Our English-speaking staff will assist you.
- Will there be toilet breaks while we are on the road?
- Yes. Your driver will stop for a toilet break once every two hours during the charter operation. If the charter duration is less than 2 hours we will not have toilet break unless requested.
- Can we eat food inside the vehicle?
- Yes. Please feel free to bring your own food and non-alcoholic drinks, according to your needs.
- Can we drink alcohol inside the vehicle?
- No. We ask that our guests refrain from drinking alcohol during their charter service for their own safety and comfort.
- How does the pick-up work?
- Our driver will wait for you at the arrival gate of your terminal (for airport pick-up) or ticket gate (for station pick-up) with the sign: "SNOW MONKEY RESORTS CHARTERS." Please show him your voucher and he will lead you to your charter vehicle.
- How does drop-off at the airport work?
- We will drop you off at the departure terminal, based on the flight details given to us.
- What is your cancellation policy?
- Our cancellation policy is as below:
- 15 days before the starting date of the charter service: No Charge
- 14 days - 8 days before the starting date of the charter service: we charge 20% of the full fare
- 7 days - 24 hours before the starting date of the charter service: we charge 30% of the full fare
- Later than 24 hours before the starting time of the charter service: we charge 50% of the full fare